Do you want a shortcut? If you sell online with Ecwid, you can enable automated marketing emails on your store. These are customized emails that are sent to your customers when they take certain actions on your store, such as adding a new product to their favorites or placing two orders. The best part is that you don't have to write email copy , create and send emails, or manually segment your customers. You just enable automated emails and indicate whether you want to add a coupon to it. The emails are sent automatically to reach the right person at the right time and keep your customers engaged.
The “Come Back for Bestsellers” email brings back inactive buyers it is sent to customers six months after their last order Offer the possibility to create customer accounts Customer accounts can give your customer retention strategy a major boost . Customers can access their order history with mobile number list one click, making it easy for them to make repeat purchases , request returns, and check order status. They also have quick access to their favorite products, special member discounts and invoices. The result? By taking the pain out of online shopping , you immediately put customers at ease.
You encourage them to return to your store after you've provided them with a pleasant shopping experience. When used strategically, this tactic can streamline most of your ecommerce metrics, from sales to churn and more. There's a catch, though creating a customer account can be considered a pretty big commitment by new customers , who don't want to give their details to a brand they've just met. Given the option, they would rather check out as a guest than fill out detailed contact forms. But since customer accounts have such an impact on your customer retention strategy, it would be a blunder to neglect them.